Refund Policy
Last Updated: July 8, 2025
Free Trial Period
We offer a free trial period for new users as specified during registration. During this trial period:
- No payment is required
- You may cancel at any time without charge
- You will have full access to all features of the Service
Monthly Subscription Refunds
Due to the nature of our subscription service and the availability of a free trial period:
- Monthly subscription fees are non-refundable
- No partial refunds are provided for unused portions of your subscription period
- When you cancel your subscription, you will continue to have access to the Service until the end of your current billing period
Cancellation Process
- You may cancel your subscription at any time through your account settings
- Cancellation takes effect at the end of your current billing period
- You will receive a confirmation email when your cancellation is processed
- No additional charges will be made after cancellation
Exceptions
We may provide refunds in the following exceptional circumstances:
- Technical Issues: If the Service experiences significant technical problems that prevent normal use for an extended period
- Billing Errors: If you are charged incorrectly due to a processing error
- Unauthorized Charges: If charges are made without your authorization
How to Request a Refund
If you believe you qualify for a refund under our exceptional circumstances:
- Contact support@slovarish.com within 30 days of the charge
- Include your account email address and reason for the refund request
- Provide any relevant details about the issue
Processing Time
- Refund requests are typically reviewed within 5 business days
- Approved refunds are processed within 7-10 business days
- Refunds are issued to the original payment method used for the purchase
Contact Information
If you have any questions about this refund policy, please contact support@slovarish.com.
Jurisdiction: Florida, USA
This refund policy is subject to change. We will notify users of any significant changes via email or through the Service.